What does the resilience check measure?

How dependent your business is on connectivity, whether you have backup, and what happens to calls and cloud apps if the line fails.

What is failover, in plain English?

A second connection — often 4G or 5G — that takes over automatically if your main line drops, so staff keep working.

Can calls be diverted if the internet goes down?

Yes. Hosted phone systems can route calls to mobiles or another site automatically when a line fails.

Is backup connectivity expensive?

It's usually a modest monthly cost compared with lost trading hours. We'll price the options for your setup.

What should I do with a low resilience score?

Prioritise the gaps the report flags — typically backup connectivity and call routing — and ask us to price them.

Ademco 360° · Resilience

What happens if your internet goes down?

Eight short questions give you an indicative view of how well your business would cope with a connectivity failure — and what's worth reviewing.

How important is internet connectivity to your business?

Do you have backup internet connectivity?

Can employees work from another location?

Can incoming telephone calls be redirected?

Do you have more than one internet connection?

Do you have 4G/5G backup?

Do you operate from multiple locations?

Do cloud systems stop working if internet connectivity fails?

This is a guide to help you think about business continuity. It is not a formal technical audit or certification, and an Ademco adviser can verify anything you're unsure about.

Frequently asked

Resilience and continuity — common questions

What the resilience check measures and how gaps are usually fixed.

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