Ademco — business telecoms and connectivity for UK businesses

Microsoft Teams Calling

Turn Microsoft Teams into your phone system.

Your team probably already uses Teams for meetings and messages. With Teams Calling they can also make and receive normal business telephone calls from the same place.

What this means for your business

Teams Calling connects Microsoft Teams to the public telephone network. Staff dial out and receive calls on your business numbers using the app they already have open.

For many businesses this removes a separate phone system, reduces hardware and keeps everything under one familiar interface. For others a dedicated hosted system is still the better fit — we'll tell you which, honestly.

Benefits

  • One platform for calls, chat and meetings
  • Fewer pieces of hardware to maintain
  • Works for remote and hybrid teams
  • Keep your existing business numbers
  • Call routing, queues and menus
  • Central administration in Microsoft 365

Call from any device

Laptop, desktop, mobile or a Teams-compatible desk phone — the same number follows the user.

  • Laptop
  • Mobile
  • Desk phone

Keep your numbers

Existing business numbers can usually be ported across, subject to provider and number eligibility.

Licensing explained

Teams Calling needs the right Microsoft licensing alongside a calling plan. We'll set out exactly what you need and what it costs.

Is it right for you?

If your business relies on heavy call queueing or specialist reporting, we'll compare Teams Calling against a hosted phone system before you commit.

Get started

Discuss Teams Calling

Tell us how your team uses Teams today and we'll explain the practical options.

Ready to simplify your business telecoms?

Whether you're reviewing your broadband, replacing an old phone system, renewing mobile contracts or simply want to understand whether you're getting good value, Ademco can help.