Support
Need help?
Raise a support request and we'll pick it up during our published support hours. For urgent service-affecting faults, please call us as well.
Tell us what's wrong and we'll get you to the right place.
Describe the problem in your own words — Ask Ademco will point you to the fastest route to a fix.
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Support
What can we help with?
- Report a fault
- Billing question
- Number porting
- Broadband support
- Phone system support
- Mobile support
- General support
Support hours
Support hours are agreed in your service documentation. We do not offer 24/7 cover as standard. Support line: 07399 558234 · support@ademco.tech