Legal

Privacy Policy

How we collect, use and protect the personal data you share with Ademco.

This policy is provided as a working template. Ademco's final wording, company details and data protection registration should be confirmed before launch.

Who we are

Ademco provides business telecoms, connectivity and technology services to UK organisations. We are the data controller for personal data collected through this website.

What we collect

Contact details you submit through our forms, including name, business name, email address, telephone number and postcode.

Information about your existing telecoms services, including bills or documents you choose to upload.

Technical information such as IP address and browsing activity, where you have consented to analytics cookies.

Why we use it

To respond to your enquiry, prepare a telecoms review or produce a quotation.

To provide and support services you buy from us.

To contact you about your contract renewal, where we have a lawful basis to do so.

Lawful basis

We rely on your consent for marketing communications, on the performance of a contract where you are a customer, and on our legitimate interests in responding to business enquiries.

Retention

We keep enquiry data only for as long as it is needed for the purpose it was collected, and in line with our retention schedule.

Your rights

You have the right to access, correct, delete or restrict the processing of your personal data, and to object to direct marketing at any time.

You may also complain to the Information Commissioner's Office.

Sharing

We may share information with suppliers where this is necessary to quote or deliver a service. We do not sell your data or pass it to third parties for their own marketing.

Contact us

Questions about this policy can be sent to support@ademco.tech or by post to our registered office (Registered office address to be confirmed).