Business Phone Systems
A modern phone system wherever your team works.
Hosted cloud telephony gives your team one business phone system across the office, home and mobile — without a cabinet of ageing hardware on site.
What this means for your business
A hosted phone system runs in the cloud rather than on equipment in your office. Users log in on a desk phone, a laptop app or their mobile, and calls follow them wherever they work.
That means new starters can be added in minutes, multi-site businesses share one numbering plan, and you no longer pay to maintain a system that was installed years ago.
Included features
- Business numbers and number porting
- Auto attendants and IVR menus
- Call queues and hunt groups
- Voicemail and voicemail to email
- Call forwarding and time-based routing
- Desktop and mobile applications
- Call recording where required
- Reporting and wallboards
- Presence and internal chat
- Support for remote and hybrid workers
- Multi-site and multi-branch setups
- CRM integration options
Keep your existing number
Most businesses want to keep the number their customers already know. We manage the porting process with the providers involved — subject to provider and number eligibility.
- Number porting
- Managed process
Office, home or mobile
One system covering everyone, whether they are at a desk, at home or on the road.
Handsets or software
Use desk phones, laptop apps, mobile apps or a mix — whatever suits each role.
- Desk phones
- Softphone
- Mobile app
Clear pricing
Per-user pricing so you know exactly what a new starter costs, with equipment finance available subject to status.
Pricing guidance
What a cloud phone system typically costs.
Most UK businesses pay per user, per month, with handsets either bought outright or spread across the term.
Essential
£8–£12
per user / month
Small teams that mainly need reliable calling and voicemail.
- Business number and voicemail
- Desktop and mobile app
- Call forwarding and hunt groups
- UK landline and mobile bundle
Professional
£12–£18
per user / month
Busy teams handling inbound enquiries or sales calls.
- Everything in Essential
- Auto-attendant and time-of-day routing
- Call recording
- Wallboards and reporting
Advanced
£18–£28
per user / month
Contact-centre style teams and multi-site operations.
- Everything in Professional
- Queueing and supervisor tools
- CRM and Teams integration
- Multi-site numbering
One-off and setup costs
- Handsets from £70 outright, or £2–£6 per month on the term
- Number porting typically £0–£25 per number
- Install, configuration and training usually £0–£250 depending on size
Is this right for you?
- Under 3 users? A mobile-first or app-only setup is usually cheaper.
- Over 25 users or multi-site? Expect bespoke pricing below list rates.
- Still in contract? We can quote now and schedule the switch for renewal.
Indicative UK market ranges to help you budget — not a quote. Your actual price depends on user numbers, site count, contract length and what's already installed. We confirm every price in writing before anything is ordered.
Get started
Get a phone system quote
Tell us roughly how many people need to make and receive calls and we'll build a clear proposal.
Related services
Ready to simplify your business telecoms?
Whether you're reviewing your broadband, replacing an old phone system, renewing mobile contracts or simply want to understand whether you're getting good value, Ademco can help.