What is the PSTN switch-off?

The UK's traditional copper phone network (PSTN) and ISDN lines are being retired. Calls and services will move to digital, internet-based technology such as VoIP and full fibre.

When does the PSTN switch-off happen?

The national stop-sell has already happened and the network is scheduled to close in 2027. Exact dates can vary by exchange and provider, so planning early is important.

What will stop working?

Traditional phone lines, ISDN channels, analogue phones and anything that relies on a copper phone line, including some card machines, fax machines, alarm systems, door entry and ADSL broadband.

Can I keep my business phone numbers?

In most cases yes. Numbers can usually be ported to a hosted VoIP or cloud phone system. The sooner you plan, the smoother the porting process tends to be.

What does the readiness review involve?

We audit your lines, identify affected devices, check your contract dates and recommend a migration plan with realistic timescales and next steps.

Ademco 360° · Switch-off

Is your business ready for the PSTN switch-off?

The UK's traditional phone network is closing. In 60 seconds, find out whether your lines, devices and phone numbers are at risk, and what to do next.

Do you still have traditional phone lines (PSTN / ISDN / analogue)?

Traditional copper lines will stop working when the network closes.

Which services rely on a phone line?

Select everything that currently connects through a phone line.

Do you know when your current phone or telecoms contract ends?

Have you started planning the switch to digital voice or VoIP?

VoIP means phone calls over the internet instead of a traditional line.

How many business phone numbers do you use?

Do you already have a cloud phone system or hosted VoIP?

This checker is based on the information you provide. It is not a formal audit and does not guarantee a specific migration date. Openreach and provider switch-off timelines can vary by area.

Frequently asked

PSTN switch-off readiness, common questions

What the switch-off means, when it happens and how Ademco can help your business migrate.

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